Appointments must be canceled at least 24 hours in advance. Cancellations made after this window or failure to show up may result in a charge of 30% of the scheduled service fee.
Terms & Conditions
Welcome to Nails by Cherelle. By accessing or using this website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. General Information
- Nails by Cherelle provides nail artistry, manicures, and other related beauty services.
- These Terms & Conditions govern your use of the website and any bookings or purchases made.
2. Appointments & Cancellations
- All appointments must be booked in advance through our website or by contacting me directly. Please give 24 hours for a response
- Appointments must be canceled at least 24 hours in advance. Cancellations made after this window, as well as no-shows, may result in a fee equal to 30% of the scheduled service cost.
- We reserve the right to refuse service or reschedule appointments due to unforeseen circumstances.
- Cancelling membership voids any rollovers.
3. Pricing & Payments
- Prices for my services are listed on the website and are subject to change without prior notice.
- Your subscription price is guaranteed as long as your membership remains active and will be charged on your original setup date of each month,
- Payments must be made in full at the time of service. We accept cash, credit cards, Venmo, Apple Pay and other payment methods as specified on the website.
- All subscriptions and select packages require advance payment as outlined on our website. A $10 late fee will apply to any subscription payments not made within 3 days of the billing period.
- Deposits may be required for certain services or events.
4. Health & Safety
- Clients are responsible for disclosing any allergies, sensitivities, or medical conditions prior to their appointment.
- Nails by Cherelle follows strict hygiene and sanitation protocols to ensure a safe and comfortable environment.
5. Refund Policy
- Due to the nature of our services, refunds are not provided for completed services. If you are unsatisfied with the service, please notify me within 24 hours, and I will make every effort to address your concerns.
- Memberships/Subscriptions are non-refundable and non transferrable.
6. Use of Website
- The content on this website is for informational purposes only and may not be copied, reproduced, or redistributed without prior written consent.
- Unauthorized use of the website may result in legal action.
7. Privacy Policy
- Your personal information will be handled in accordance with our Privacy Policy, which can be found [here].
- We are committed to protecting your data and ensuring your privacy.
8. Changes to Terms
- Nails by Cherelle reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website or services constitutes acceptance of any changes.
9. Liability
- Nails by Cherelle is not responsible for any adverse reactions or damages resulting from treatments provided if proper precautions were not disclosed by the client.
- We are not liable for any issues arising from third-party content or external links on our website.
By accessing this website or booking a service, you acknowledge that you have read, understand, and agree to these Terms & Conditions.
If you have any questions or concerns, please click here to contact me.